Shipping policy

Last updated: October 2026

How it works

Radecals parts are designed, 3D printed, cut and assembled in our Perth workshop. Most items are made to order, so processing times depend on the product and current demand.

Processing time

  • In-stock items: usually dispatched within 1 to 3 business days
  • Made-to-order items: usually dispatched within 3 to 7 business days

Larger kits or busy periods can take longer. If your order will be delayed, we'll let you know. You'll receive a tracking number by email once your order has been dispatched.

Shipping within Australia

We ship Australia-wide. Rates are calculated at checkout.

  • Standard: 2 to 8 business days after dispatch
  • Express: 1 to 3 business days after dispatch

Delivery times are estimates from the carrier. Once a parcel leaves us, delays are out of our control.

International shipping

We currently ship within Australia only. If you're overseas, email us and we'll see what we can do.

Free local pickup (Perth)

Perth customers can choose Pick up at checkout instead of Ship. Collect from Coolbellup or at a WA N Performance meet. We'll message you when your order is ready to arrange a time.

Pickup orders are not posted. If you need your order shipped, choose Ship at checkout. If you choose pickup and later need it posted, postage will need to be paid before we send it.

Lost, delayed or damaged parcels

If your tracking hasn't updated for more than 10 business days, or your parcel arrives damaged, email us at andy@radecals.com.au. For damaged parcels, please keep the packaging and send photos of both the parcel and the item. We'll chase it up with the carrier and make it right.

Once tracking shows a parcel as delivered to the address provided, we can't be responsible for parcels lost or stolen after delivery, but we'll help you lodge a claim with the carrier.

Wrong address

Please double-check your shipping address before placing your order. If a parcel is returned to us because of an incorrect address, we'll contact you to re-ship it, and the new postage will need to be covered.

Questions?

Email andy@radecals.com.au before or after your order. We're a small team, but we'll always do right by the people who back us.